Remote Medicare Member Engagement Specialist
Job Summary
A healthcare company needs applicants for an opening for a Remote Medicare Member Engagement Specialist.
Candidates will be responsible for the following:
- Representing Member issues in areas involving member impact and engagement
- Conducting direct outreach to new Medicare members to provide personal assistance
- Serving as the member’s navigator during the onboarding process and addressing any plan questions
Position Requirements Include:
- High School diploma
- 2 years’ experience in customer service, consumer advocacy, and/or health care systems experience
- Basic understanding of managed healthcare systems and Medicare
COMPLETE JOB DESCRIPTION
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