Job Summary
A retail health company is seeking a Remote Medicare Telesales Senior Manager.
Core Responsibilities Include:
- Coaching, training, developing core defined team to achieve sales targets by product line
- Managing and being accountable for defined teams’ callback management, queue adherence, etc
- Overseeing day to day quality and performance management programs for defined set of agents
Position Requirements Include:
- 2+ years Medicare Telesales experience
- 2+ years of extensive knowledge of Medicare products
- 2+ years of sales leadership experience
- 2+ years of experience with call center KPIs
- High degree of computer and data literacy