Remote Member Advocate

Job Summary

A company is looking for a Remote Member Advocate.

Key Responsibilities

• Assist members with inquiries regarding their medical and dental packages
• Engage in a structured training program to develop industry knowledge and skills
• Provide support in a fast-paced service center environment while managing multiple tasks

Required Qualifications

• High school diploma or equivalent required
• 1+ years of customer service experience with frequent communication with customers
• Strong familiarity with technology, including Microsoft Office applications
• Ability to work within the Eastern Standard time zone
• Experience in fast-paced, unscripted service environments preferred