Remote Member Care Specialist All Levels

Job is Expired

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Wed, Aug 25, 2021

Job Category: Education

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Job Summary

A health insurance technology and services company is in need of a Remote Member Care Specialist All Levels.

Candidates will be responsible for the following:

  • Documenting all interactions while ensuring proper processes and procedures are followed
  • Researching and responding to complex inquiries, interactions and sensitive cases using provided programs, tools, and outreach
  • Collaborating with team members on special projects as assigned by Member Care leaders

Applicants must meet the following qualifications:

  • High School diploma or GED
  • An ability to deliver amazing customer service experiences and aid and empathize with others during times of stress and confusion
  • A desire to disrupt the healthcare system
  • Great communication skills

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