Remote Member Contact Center Rep

Job Summary

A company is looking for a Call Center - Member Contact Center Representative I, Part Time - Remote.

Key Responsibilities

• Provide efficient and timely service to members via various communication channels
• Perform basic member service transactions and account maintenance tasks
• Identify member needs, offer solutions, and recommend additional products and services

Required Qualifications

• 1 year of retail experience with a proven track record in service and sales goals
• Basic understanding of financial products and services
• Competent computer knowledge and proficiency in Microsoft applications
• High School Diploma or equivalent
• Genuine interest in helping members and a professional demeanor