Job Summary

A healthcare company has a current position open for a Remote Member Engagement Supervisor.

Individual must be able to fulfill the following responsibilities:

• Supervising 15 - 20 outreach engagement team members working remotely
• Conducting QA reviews, call monitoring, and coaching
• Ensuring scripts and call guides are being followed per requirements

Required Skills:

• High School diploma or equivalent
• 3 or more years call center supervisor experience
• 1 or more years of leadership experience with direct reports
• 1 or more years managing a remote workforce
• A proven track record of increased production and team performance success
• Must be goal-oriented, tenacious, and self-starter with a keen sense of urgency