Remote Member Experience Associate

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Fri, Oct 23, 2020

This job expires in 28 days

Job Category: Customer Service, Healthcare

Remote Level: 100% Remote

Employer Type: Employer

Job Summary

A startup focused on connecting individuals with health plans under the Affordable Care Act needs applicants for an opening for a Remote Member Experience Associate in San Francisco.

Must be able to:

  • Help people find, enroll and use quality, affordable health insurance
  • Assist customers with questions and problems
  • Serve as the voice of our customers to the rest of the company

Must meet the following requirements for consideration:

  • 1+ years customer service experience in health insurance, benefits, or gig/freelancer platforms
  • License to sell health, life and accident insurance in one or more states
  • Familiarity with 1099 tax returns
  • Expected to work Pacific Standard Time, as well as during normal and extended business hours