Remote Member Experience Product Manager

Job Summary

A mental health services provider is searching for a person to fill their position for a Remote Member Experience Product Manager.

Individual must be able to fulfill the following responsibilities:

• Build brand new end-to-end experiences across across modalities for patients and customers
• Put patients and customers first by understanding their behavior, have empathy to craft meaningful solutions
• Be a strong systems thinker that will directly impact clinical outcomes, member engagement, and company growth

Required Skills:

• Must be based in New York or willing to relocate
• 3+ years in a product management capacity at a technology-driven organization with data scientists, engineers, and product designers
• Have experience with hypothesis-driven product development and A/B testing
• Have direct-to-consumer experiences that have driven high user satisfaction and engagement
• Have an outstanding track record of owning a complex set of product features, defining a 6-12 month strategy for a product area
• Must be an analytical, metrics-driven thinker who is deeply empathetic and leads with a user-centered approach