Remote Member Services Associate

Job Summary

An insurance company is searching for a person to fill their position for a Remote Member Services Associate.

Candidates will be responsible for the following:

• Being a brand ambassador for teh companyby embodying our purpose and principles
• Engaging in a meaningful career rooted in customer service
• Supporting billing inquiries, assisting with policy changes, and guiding the online portal

Qualifications Include:

• Have previous experience and enthusiasm for a service based role
• Be detail and process-oriented, and capable of prioritizing multiple tasks
• Demonstrate integrity, empathy, urgency and can quickly establish trust and credibility
• Have great listening and communication skills through both phone and email
• Can work independently and thrive in a collaborative atmosphere, exhibiting team spirit and enthusiasm