Job Summary
A fitness software developer has an open position for a Remote Member Services Representative.
Core Responsibilities of this position include:
- Reviewing emails and resolve client issues in an acceptable time frame
- Following company guidelines while thinking quickly to offer solutions
- Providing clear documentation of all cases
Must meet the following requirements for consideration:
- Ability to diagnose and solve problems
- Excellent written and oral communication skills
- Remain calm, professional, and communicative under pressure
- Proven track record of analyzing information, troubleshooting problems
- Ability to thrive in a dynamic, fast-paced, team-based environment
