Job Summary
A healthcare company is searching for a person to fill their position for a Remote Member Services Representative I.
Core Responsibilities of this position include:
- Clearly explaining benefits and how to access them in a way that members can easily understand
- Preparing activity reports to help the department measure and improve performance
- Updating member records and document phone logs in computer system
Skills and Requirements Include:
- High school diploma, GED or equivalent
- One year of customer service experience
- Knowledge of computer applications, including proficiency in Microsoft Office Suite