Remote Member Services Supervisor

Job Summary

A healthcare company is seeking a Remote Member Services Supervisor.

Core Responsibilities Include:

• Providing customer support and stellar service
• Resolving issues and addressing needs fairly and effectively
• Ensuring compliance with Contractual and Regulatory requirements

Qualifications Include:

• Associate degree or equivalent combination of education and experience
• 3-5 years of experience in a call center environment
• 1-2 years of supervisory experience
• Demonstrates personal responsibility and accountability
• Must be able to lead by example through individual performance