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Remote Merchant Support Specialist II

Job is Expired
Location: Nationwide
Compensation: Base+commission
Staff Reviewed: Thu, Nov 03, 2022
Job Category: Customer Service
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced
Education Level: Bachelors

Job Summary

A hospitality company has an open position for a Remote Merchant Support Specialist II.

Core Responsibilities of this position include:

  • Being an early part of a collaborative team that prides itself with world-class customer service
  • Investigating and resolving complex technical troubleshooting cases to diagnose and remediate failure points
  • Identifying weaknesses, gaps and bottlenecks in our operational processes

Must meet the following requirements for consideration:

  • Love helping people
  • Enjoy working methodically through a problem step-by-step to narrow down possible solutions
  • Work independently, you’re a reliable teammate, and you’re trustworthy
  • Excited by the unfamiliar and new
  • Bachelor’s degree or equivalent amount of work experience
  • 2+ years of work experience in a related role in technology, hospitality, or customer support

COMPLETE JOB DESCRIPTION

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