Job Summary

An IT consulting company is seeking a Remote Microsoft Customer Helpdesk Technician.

Individual must be able to fulfill the following responsibilities:

• Maintain frequent interaction with all clients
• Schedule and deliver follow-up client interactions
• Work with users over the phone and via remote access

Required Skills:

• High School or Technical Diploma/Certificate
• 1-3 years customer experience in a tech support environment
• A high degree of Office 365 technical acuity
• Working knowledge of Active Directory, Exchange, email migrations, hybrid migrations, etc