Job Summary
An IT company is seeking a Remote Microsoft Support Technician.
Individual must be able to fulfill the following responsibilities:
- Handle inbound and outbound Office 365 customer support issues for businesses
- Provide technical support covering a wide range of topics
- Work with users over the phone and via remote access to answer questions and solve issues
Must meet the following requirements for consideration:
- High School or Technical Diploma/Certificate required, Bachelor’s Degree preferred
- 1-3 years of experience delivering an incredible customer experience in an IT or tech support environmen
- High degree of technical acuity and experience with a focus on supporting Microsoft/Office 365 products
