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Remote Microsoft O365 Premier Support Engineer in Albany

Job is Expired
Location: New York
Compensation: To Be Discussed
Staff Reviewed: Wed, Oct 14, 2020
Job Category: Information Technology
Weekly Hours: Full Time
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced
Education Level: Bachelors

Job Summary

An IT solution provider is filling a position for a Remote Microsoft O365 Premier Support Engineer in Albany.

Core Responsibilities Include:

  • Providing world-class customer experience with every interaction
  • Engaging and empathizing with customers to support and resolve technical issues through completion
  • Developing, fostering and maintaining highly effective customer interaction

Must meet the following requirements for consideration:

  • Bachelor’s Degree in computer science or related field
  • 2-3 years in an IT Service Desk role, ideally with experience in an enterprise exchange
  • Passionate about delivering the ultimate customer experience
  • Ability to interact with Enterprise level customers
  • Strong technical leadership and troubleshooting skills
  • Demonstrated professionalism in resolving customer issues

COMPLETE JOB DESCRIPTION

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