Remote Mid Level Client Success Manager

Location: Nationwide

Compensation: Salary

Staff Reviewed: Mon, Mar 22, 2021

This job expires in: 11 days

Job Category: Account Management

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced, Senior Level

Job Summary

A logistics and supply chain technology company has a current position open for a Remote Mid Level Client Success Manager.

Core Responsibilities Include:

  • Serving as the lead point of contact for all customer account management matters
  • Performing customer onboarding including education, web setup, self-service and contact lists
  • Developing new business with existing clients and/or identifying areas of improvement

Position Requirements Include:

  • Strong communicator with excellent people skills to interact with various teams inside the company, clients, and vendors
  • Minimum of 5 years of experience in sales, 3PL, LTL, project management and/or logistics
  • Tech familiarity with EDI and XML would be great
  • Software sales or implementations experience a plus
  • Self-motivated work style with effective time management and organizational skills
  • Proven customer interaction and problem-solving skills

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