Job Summary
A technology solutions and support company has an open position for a Remote Mid Level Deposits Technical Support Representative.
Core Responsibilities of this position include:
- Providing level one troubleshooting
- Researching customer problems/issues
- Identifying and resolving application and service issues
Position Requirements Include:
- Minimum of five years’ experience in a financial institution or technical support role
- Strong knowledge of the financial industry preferred
- Able to use support tools to identify or recreate customer issues preferred