Job Summary
A software technology company has an open position for a Remote Mid Market Customer Success Manager.
Must be able to:
- Hire, coach, and develop the best CSM team in the industry
- Build a creative and innovative culture
- Partner with other CS leaders to further refine structure, process, systems, and resources
Skills and Requirements Include:
- 2-5+ years proven success record in building and managing high performing CSM teams in B2B enterprise SaaS
- Passionate about developing people and coaching your team to meet their full potential
- Demonstrated ability leading a customer facing team
- Experience owning and managing quarterly team metrics