Job Summary
A science and technology solutions company has an open position for a Remote Military Behavioral Health Call Center Operations Director.
Individual must be able to fulfill the following responsibilities:
- Ensure appropriate staffing to meet contractual requirements
- Direct the 24/7/365 call center operations for service delivery to over 5 million eligible participants
- Supervise managers responsible for delivery of operations conducted by 300 staff members
Applicants must meet the following qualifications:
- Behavioral Health licensure at the independent level
- A minimum of five years of management or supervisory experience overseeing call center operations
- Masters degree from an accredited college or university in behavioral health, mental health, or a related field