Job Summary
A health services company is in need of a Remote Military Customer Service Health Network Representative.
Individual must be able to fulfill the following responsibilities:
- Make contacts to schedule a variety of specific medical and dental services
- Identify potential behavioral health situations and follow contract specific protocol to assist callers
- Conduct customer contacts related to Health Assessment processing, referral follow-up, educations and resource inquiries
Must meet the following requirements for consideration:
- High School Diploma / GED (or higher)
- Customer service experience
- Proficient computer skills including Microsoft Office programs such as Microsoft Excel
- Experience working in the Healthcare Industry is ideal
- Experience working with Medicaid or Medicare is preferred
