Remote Mortgage Customer Success Manager

Job Summary

A staffing and recruiting firm is seeking a Remote Mortgage Customer Success Manager.

Core Responsibilities Include:

• Drawing actionable insights from real-time customer data
• Developing procedures and policies and supporting customers with enhanced satisfaction
• Mediating between customer requests and organization's goals

Qualifications for this position include:

• 3-5 years’ experience in the mortgage industry
• Proven track record of building customer relationships
• 2-3 years’ experience in a similar role (account management or customer success)