Job Summary
A staffing and recruiting firm is seeking a Remote Mortgage Customer Success Manager.
Core Responsibilities Include:
- Drawing actionable insights from real-time customer data
- Developing procedures and policies and supporting customers with enhanced satisfaction
- Mediating between customer requests and organization's goals
Qualifications for this position include:
- 3-5 years’ experience in the mortgage industry
- Proven track record of building customer relationships
- 2-3 years’ experience in a similar role (account management or customer success)