Remote Mortgage Operations Wholesale Associate Support Specialist

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Fri, Mar 26, 2021

This job expires in: 4 days

Job Category: Financial

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Some College

Job Summary

A mortgage services company has an open position for a Remote Mortgage Operations Wholesale Associate Support Specialist.

Must be able to:

  • Evaluate Help Desk ticket inbox and prioritize based upon the issue
  • Troubleshoot system issues through diagnostic techniques and pertinent questions
  • Escalate unresolved or more complex issues to Production Support Specialist

Must meet the following requirements for consideration:

  • Associate’s degree or equivalency degree
  • 2+ years in mortgage industry
  • Demonstrated experience analyzing and interpreting data
  • Demonstrated experience with analytical, critical thinking,
  • Demonstrated written and communication skills
  • Demonstrated experience producing accurate and detailed work on multiple projects under time pressure

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