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Remote Motor Technology Support Technician

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Thu, Mar 09, 2023
Job Category: Information Technology
Employer Type: Employer
Career Level: Experienced

Job Summary

A motor technology company is searching for a person to fill their position for a Remote Motor Technology Support Technician.

Candidates will be responsible for the following:

  • Supporting and ensuring quality implementation with field technicians
  • Resolving and providing support via phone and email, to channel partners, field service partners and end-customers
  • Performing remote maintenance and troubleshooting on customer’s devices

Required Skills:

  • 1+ years of B2B or B2C support experience
  • Experienced and knowledgeable in HVAC and/or Building controls and automation
  • Experience supporting and troubleshooting hardware and software products
  • Experience with Slack, Zendesk, Atlassian, Microsoft suite, and Airtable (or similar applications)
  • Ability to read and understand mechanical, electrical drawings and wiring schematics

COMPLETE JOB DESCRIPTION

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