Job Summary
We are urgently looking for Japanese and Korean customer care talents living around the Globe to join our Global community, and to work on Premium Contact Center projects with us.
Our Premium projects can be Inbound Customer Care over the phone/e-mail/chat or Outbound Data Verification, Soft Lead Generation, Consulting, Survey taking, Event invitation.
We are launching our new inbound customer service for Japan and South Korea in the hospitality industry, with chat support from the 1st of July!
About us:
We are a truly people's company and we are on the mission to reinvent professional Home-Based Working and build the Workplace of the Future! We bring the most interesting international projects for our talents to choose from and work on. Enabling our talents to plan their work time, their salaries and careers in advance and in a very flexible way.
We bring you our world class training modules, for your continuous development and also enable you to gain international experience by working with leading organizations worldwide.
We are looking for you in case you have:
Contact Center or other Customer Service Experience (2yrs+)
College or University Degree is an advantage
Strong user level of Computing Skills
You strive for excellence and find your happiness in helping others
You have excellent communication skills (oral, written) in your first language- Japanese or Korean (you are coming from Seoul or the metropolitan area)
What we need from you:
Internet:
Broadband internet connection
Ethernet based LAN connection
Wired USB Headset
Hardware Requirements:
Processor: 1.8Ghz upwards (64bit preferable)
RAM: 4 GB RAM upwards
Available Storage: 10Gb minimum
Preferred Resolution: 1920x1080
Operating System
Microsoft Windows 10 and upwards
Home workstation:
A fixed, physical home location with a separated, quiet area for work.
You will never feel alone or left out, with our social hub and community platforms we let information flow and enable our team members to share their experiences on different Community Management and CSR topics.
We provide project based opportunities, with the aim to keep our Talents within our Agent Pool on a longer term and grow our organization together with them. Our gamification system is based on personal value.
Everyone can develop by advancing with us resulting in more opportunities, higher wages by default and a long-term, stable carrier all available from the comfort of your home!
We can promise an Amazing Community, Stability, Personal Development, lots of Opportunities, Excitement and Fun.
Join our Agent Pool today!
