Remote Multilingual Social Customer Care Moderator

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Thu, Apr 01, 2021

This job expires in: 12 days

Job Category: Social Media

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A dating app has a current position open for a Remote Multilingual Social Customer Care Moderator.

Candidates will be responsible for the following:

  • Providing friendly and efficient support
  • Troubleshooting users issues and reporting any technical issues promptly for resolution
  • Accurately recording feedback, topics of conversation and user sentiment for further analysis

Applicants must meet the following qualifications:

  • Full professional proficiency in English
  • High level of written and spoken fluency in French, Portuguese, Spanish, German, Italian, Dutch, Polish or Russian
  • Accurate spelling and grammar
  • Committed and able to work independentlyIn tune with current events and social media trends
  • Great eye for detail
  • Tech-savvy

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