Job Summary
A music company is seeking a Remote Music Customer Support Associate.
Must be able to:
- Serve as the first point of contact for the company's audiences
- Become a subject-matter expert in the company's platform and event operations
- Providing exceptional support to users in a timely manner
Qualifications for this position include:
- Ability to work on Sundays
- 1-3 years experience in customer support roles and community management
- Experience using help desk software and remote support tools
