Job Summary
An information technology company is seeking a Remote Network Security Customer Success Manager.
Core Responsibilities Include:
- Driving complete product lifecycle of consumption
- Ensuring proper delivery and on-boarding of products
- Maintaining customer usage and consumption information
Skills and Requirements Include:
- Ability to work remotely and travel as required
- Bachelor’s degree in business, operations, computer science or related field
- 5+ years of experience working in a customer success, professional service OR
- Customer support organization within an enterprise technology company
- Working knowledge of the cybersecurity market and its technologies
- Deep and effective understanding of all aspects of the customer lifecycle
