Job Summary
A nonprofit company needs applicants for an opening for a Remote New Technology Customer Support Expert.
Must be able to:
- Lead live coaching sessions and presentations to onboard and train employees
- Research, troubleshoot and solve complex software issues
- Serve as the main point of contact to ensure a successful onboarding process
Must meet the following requirements for consideration:
- Some familiarity with databases
- Some familiarity with or willingness to learn the basics of Mixpanel
- Technically skilled and experienced in using various modern SaaS tools
- Advanced knowledge of G Suite applications
- Ability to learn new software platforms quickly
- Strong focus on delivering an exceptional client experience