Remote New Technology Customer Support Expert

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Thu, Sep 17, 2020

This job expires in 27 days

Job Category: Customer Service, Information Technology, Non-profit

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A nonprofit company needs applicants for an opening for a Remote New Technology Customer Support Expert.

Must be able to:

  • Lead live coaching sessions and presentations to onboard and train employees
  • Research, troubleshoot and solve complex software issues
  • Serve as the main point of contact to ensure a successful onboarding process

Must meet the following requirements for consideration:

  • Some familiarity with databases
  • Some familiarity with or willingness to learn the basics of Mixpanel
  • Technically skilled and experienced in using various modern SaaS tools
  • Advanced knowledge of G Suite applications
  • Ability to learn new software platforms quickly
  • Strong focus on delivering an exceptional client experience