Job Summary
An information technology company has a current position open for a Remote NOC Engineer in Waltham.
Must be able to:
- Create incidents for alerts
- Triage/troubleshoot/Escalate alerts
- Answer, manage and address calls
Applicants must meet the following qualifications:
- Associate's or Bachelor's degree or two to five years of relevant work experience
- Strong ability to diagnose server or network alerts, events or issues
- Understanding of common information architecture frameworks
- Understands servers, networks and UC concepts
- Understands the responsibilities of the NOC Engineer
- Able to present point of view to gain buy in from team and/or management