Remote OCCC Pest Control Industry Quality Assurance Coordinator

Job ID: Available for Members

Location: Georgia, Illinois, Tennessee

Compensation: Hourly

Staff Reviewed: Wed, Aug 26, 2020

This job expires in 3 days

Job Category: Customer Service, Quality Assurance

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A consumer and commercial services company has a current position open for a Remote OCCC Pest Control Industry Quality Assurance Coordinator.

Candidates will be responsible for the following:

  • Completing and distribute all assigned quality reports
  • Monitoring and scoring all types of customer interactions
  • Providing daily review and evaluation of sales & customer service calls

Qualifications for this position include:

  • 2+ years of call monitoring/QA experience
  • 3+ years experience with document organization
  • 3+ years experience managing data in spreadsheets, report development, and analysis