Remote Online Survey Company Customer Success Specialist

Location: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Kentucky, Louisiana, Maine, Michigan, Mississippi, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Dakota, Tennessee, Texas, Utah, Vermont

Compensation: To Be Discussed

Staff Reviewed: Fri, Apr 02, 2021

This job expires in: 22 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Education Level: Doctorate

Job Summary

A company offering an online survey platform is filling a position for a Remote Online Survey Company Customer Success Specialist.

Must be able to:

  • Assist and shadow Success Mangers/Senior Managers
  • Participate in client conversations, listening and taking notes
  • Deliver basic demos and build ability to do more advanced trainings

Must meet the following requirements for consideration:

  • Dedication to helping clients
  • Strong history of teamwork and collaboration
  • Evidence of being a structured thinker who is able to address problems logically and resourcefully
  • Self-motivated learner who sets and achieves personal goals
  • Fluent in using Google Workspace (formerly G Suite) and/or Microsoft Office
  • Ideally 2-5 years experience in a customer support, training or similar role

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