Job Summary
A software developer is filling a position for a Remote OpenShift Technical Account Manager.
Must be able to:
- Perform technical reviews and share knowledge
- Gain an understanding of customers' technical infrastructure and environment
- Perform initial or secondary investigations and respond to online and phone support requests
Skills and Requirements Include:
- Travel, as necessary, to visit customers and attend events within the region
- 5+ years of experience in a support, development, engineering, or quality assurance organization
- Ability to manage and grow existing enterprise customer relationships
- Outstanding verbal and written communication skills
- Competent comprehension of enterprise architecture and strategic business drivers
- Ability to manage multiple issues and projects with an eye for detail