Job Summary
An educational company is in need of a Remote Operational Partner Relationship Account Manager.
Individual must be able to fulfill the following responsibilities:
- Be responsible for functional and technical expertise regarding interoperability capabilities
- Conduct functional scoping, gathering functional requirements and expected outcomes from the Customer and/or 3PP
- Document and secure approval of the Implementation Path before P&L or contract approval
Must meet the following requirements for consideration:
- Bachelor's Degree or higher
- 3-5 years experience in a customer facing role, serving as a customer liaison with internal teams
- Proven track record of influencing towards shared expectations and outcomes
- Experience managing enterprise projects and coordinating deliverables
- End to end customer set up experience with a general understanding of holistic program design & innerworkings
- Experience with mapping requirements to standard solutions, and managing customer expectations
