Job Summary
A global bitcoin exchange is seeking a Remote Operational Resiliency Incident Specialist.
Core Responsibilities of this position include:
- Providing on-call coverage in the capacity of an Incident Manager
- Providing rapid response to incidents
- Monitoring system dashboards for health, up-time, and availability
Qualifications for this position include:
- Proven problem-solving experience and root cause analysis utilizing 5 Whys techniques or similar approaches
- Recent experience as an Incident Responder, Incident Manager or similar role
- Good interpersonal skills
- Experience leading bridge calls with a large number of technical participants
