Job Summary

A business process outsourcing company has an open position for a Remote Operations Analyst in Dallas.

Individual must be able to fulfill the following responsibilities:

• Create data visualizations
• Proactively monitor metrics
• Assist in translating business stakeholder requirements into reporting deliverables

Position Requirements Include:

• Minimum of 1-2 years relevant experience in contact center operations required
• Advanced MS Excel skillset required, and proficiency with Microsoft Office suite
• Strong quantitative and research skills