Remote Operations and Client Services Manager in Centennial

Location: Colorado

Compensation: To Be Discussed

Staff Reviewed: Thu, Jan 07, 2021

This job expires in: 10 days

Job Category: Business Operations

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A virtual contact center solutions provider has a current position open for a Remote Operations and Client Services Manager in Centennial.

Core Responsibilities Include:

  • Managing defined operational services
  • Facilitating effective and appropriate communications internally and with the client
  • Developing and maintaining client rapport and ensure client satisfaction

Must meet the following requirements for consideration:

  • 3+ years related call center management experience or Bachelor degree with 2 years call center experience
  • Successful management of multiple projects simultaneously
  • Excellent communication skills
  • Demonstrated ability to develop and implement process enhancements  
  • Ability to plan, prioritize, organize and communicate/negotiate effectively
  • Experienced in goal-setting

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