Job Summary
A company that provides information technology services is seeking a Remote Operations and Knowledge Manager.
Core Responsibilities Include:
- Integrating relationships between business units and central corporate functions
- Ensuring success in meeting business and corporate goals and objectives
- Identifying and facilitating resolution of operational issues
Qualifications for this position include:
- BS in Computer Science, Business or related field with 6+ years professional experience
- Working knowledge of industry standard knowledge management, business process engineering, and Agile software development practices
- Proven experience working in a complex technology/enterprise solutions/systems implementation environment
- Experience with VA Tier 0 and Tier 1 Service Desk support
