Job Summary
Are you the most efficient person you know? We're looking for a rock star Director to lead our Operations Department! The goal of this role is to provide the right planning, people, processes, and projects so our company can scale infinitely.
Results (Expected Accomplishments)
Lead Operations Department
Oversee all project management
Oversee all Standard Operating Procedures
Oversee all Human Resources and Technology Resources
Run all daily, weekly, monthly, and quarterly meetings
Help plan, attend, and execute annual team retreats
Oversee company budget for tools, systems, people, and events
Establish KPI's and budgets for all 3 departments in the company
Assist with management of profit and loss
Responsibilities (Tasks Associated with the Role)
Plan our entire operations cadence by leading all strategy meetings for the year, quarter, month, and week
Implement our entire operations cadence by leading all execution meetings for the year, quarter, month, and week
Oversee the daily huddle meeting (conducted by the Operations Manager)
Coordinate all performance reviews with the team
Coordinate all weekly one-on-one meetings with team managers and their direct reports
Conduct second interviews with qualified candidates
Optimize and maintain all standard operating procedures for all projects
Optimize and maintain all onboarding and offboarding procedures
Coordinate all onboarding and offboarding when we hire and dismiss
Optimize the creation, maintenance, and posting of all job descriptions
Oversee the accountability chart (org chart)
Help conduct regular audits on employee performance and time management
Conduct regular audits on employee projects and task management
Monitor all tasks in Asana to ensure that deadlines are met across all departments
Oversee all payroll for employees
Oversee payment of all independent contractor invoices
Oversee payment of all affiliates
Oversee all team retreats
Oversee all booked travel for the team as needed
Oversee all employee gifts and swag purchases
Oversee all reimbursement for employees, as needed
Oversee all meetings and maintain the company calendar
Oversee Operations Manager and Systems Manager
Audit and refine our systems for scalability and efficiency
Contribute feedback on inefficient processes to move the needle
Maintain a budget for Operations Department
Requirements (Expected Proficiencies)
You are extremely organized, delight in the details, and you don't let little things slip through the cracks
You love analyzing numbers
You can see the big picture and all of it's moving parts
You can spot trends/inefficiencies and find solutions
You're pleasant, but not a pushover
You're extremely tech-savvy
You're an effective communicator, especially in writing
You have experience supporting online businesses - especially online courses, coaching programs, or products
You have experience leading remote teams in a startup or tech environment
You're creative, design-focused, and stay on-brand
You love people and truly care about their success
You make it your mission to find ways to make other people happy
You are comfortable working in a fast-paced and high-intensity environment
Your personal and professional relationships are incredibly important to you and you find great value in staying connected
You would never utter the words That's not my job - instead you always jump in to help, no matter what
You welcome the opportunity to work on your own, but can easily switch gears to work inside a team
You love any and all opportunities to over-deliver on your commitments
Your past employers would call you a natural go-getter. If you can do better work, you will always rise to the challenge
You are inherently compassionate and believe that most people are doing the very best they can
You jump at the chance to grow, both professionally and personally
This job description is not all-inclusive and certain activities, duties or responsibilities may be required of the employee as needed.
Compensation:
$75,000 - $103,000 / Year
Community Influencer Team Perks
Our small team is full of talented and motivated rock stars who love logging in for work. But these perks help a little too...
6 Weeks Paid Time Off
8 Paid, Company Observed US Holidays
Never work on your birthday!!!
Amazing Health Insurance
Work From Wherever
Alternate Work Schedule
Pre-approved education allowance
Performance Bonuses
Team events at amazing locations
We will be considering candidates for this Contract to hire opportunity who live in the following states: Alabama, Arkansas, Florida, Georgia, Idaho, Indiana, Kansas, Kentucky, Mississippi, Missouri, New Mexico, North Dakota, Oklahoma, Tennessee, Texas, Utah, Vermont, Wyoming
If you want to step into a role with a ton of potential, like to dig in and get stuff done, and have an entrepreneurial spirit, this is the role for you! We're so excited for you and wish you the best of luck!
