Remote Operations Supervisor

Job Summary

A company is looking for an Operations Supervisor for Snow & Landscaping services in a remote setting.

Key Responsibilities

• Lead a client-centric team to ensure service delivery meets or exceeds client expectations
• Drive customer service experience by measuring and analyzing performance metrics
• Manage operational delivery objectives according to client scopes of work and service level agreements

Required Qualifications

• 3+ years of experience in an Operations Supervisor role, preferably in exterior services
• Knowledge of the landscape and snow industry
• Advanced experience with Microsoft Office, particularly Excel
• Strong mathematical skills and ability to analyze data
• Ability to create reports based on performance metrics