Job Summary

A software development firm that creates human resources software is seeking a Remote Operations Support Representative.

Individual must be able to fulfill the following responsibilities:

• Index cases in Salesforce to assign tasks to various departments for resolution
• Process payment adjustments
• Review and update customer cases accurately and timely

Applicants must meet the following qualifications:

• 0% - 5% travel required
• Ability to identify and seize new opportunities
• Ability to work cooperatively with others within the team and across the organization
• Ability to effectively adapt to change
• Ability to quickly adapt and learn when faced with new situations
• Ability to effectively handle and manage a variety of customer situations