Job Summary
A software development firm that creates human resources software is seeking a Remote Operations Support Representative.
Individual must be able to fulfill the following responsibilities:
- Index cases in Salesforce to assign tasks to various departments for resolution
- Process payment adjustments
- Review and update customer cases accurately and timely
Applicants must meet the following qualifications:
- 0% - 5% travel required
- Ability to identify and seize new opportunities
- Ability to work cooperatively with others within the team and across the organization
- Ability to effectively adapt to change
- Ability to quickly adapt and learn when faced with new situations
- Ability to effectively handle and manage a variety of customer situations
