Remote Operations Team Lead

Job is Expired
Location: Alabama, Arizona, Arkansas, California, Connecticut, Florida, Georgia, Idaho, Illinois, Iowa, Kansas, Kentucky, Louisiana, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin
Compensation: To Be Discussed
Staff Reviewed: Mon, May 17, 2021

Job Summary

An outsourced customer management solutions company needs applicants for an opening for a Remote Operations Team Lead.

Core Responsibilities of this position include:

  • Ensuring that underperforming associates meet client expectations
  • Resolving customer escalations
  • Providing on-the-job or up-training as necessary

Position Requirements Include:

  • Proficiency with various Windows programs, including Microsoft Word, Excel, PowerPoint and Outlook
  • Bachelor's degree in related field from a four-year college or university
  • Or 1 year experience in customer service or sales or equivalent combination of education and experience
  • Schedule flexibility

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