Job is Expired
Location: Arizona, California, Florida, Nevada, Texas
Compensation: To Be Discussed
Staff Reviewed: Mon, May 31, 2021
Job Summary
A fashion retail company has a current position open for a Remote Optical Customer Service Representative.
Must be able to:
- Follow-up with customers on missing prescription information, or if an expired prescription has been submitted
- Review, verify, and enter customer prescription information into back end systems
- Resolve customer issues related to optical providing prompt resolutions with empathy and poise
Must meet the following requirements for consideration:
- Experience handling a minimum of 100 call/email volume per day
- Bachelor's Degree, or GED equivalent and at least three years' experience
- 2 years of experience in an Optical shop, Retail shop, or CS department
- Proficient in Microsoft Office (Outlook, PowerPoint, Excel, Word)
- Exceptional interpersonal, verbal and written communication skills with a meticulous attention to detail
