Remote Outbound Call Agent
Job Summary
To support a dynamic call center environment, the part-time Remote Outbound Call Center Agent will conduct high-volume outbound calls to healthcare providers, manage account research, and ensure compliance with HIPAA regulations while working from home.
Key responsibilities
- Conduct high-volume outbound calls to healthcare providers to obtain medical records
- Utilize call center software for account research and maintain accurate notes
- Perform high-volume data entry while adhering to call center metrics
Required qualifications
- Minimum of one year of proven call center experience, preferably in collections, scheduling, or sales
- Ability to handle education and employment verification
- Access to a quiet location at home for work
Complete Job Description
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