Job Summary
A digital customer engagement services company needs applicants for an opening for a Remote Outdoor Equipment Tier 2 Customer Support Specialist.
Core Responsibilities Include:
- Understanding & Addressesing ALL customer issues/inquiries
- ProvidING Tier 2 phone and ticket customer support
Skills and Requirements Include:
- Sense of Urgency
- Problem Solver
- Positive attitude & Patient
- High attention to detail & organized
- Ownership of Customer Experience / Following thru on expectations
- Tier 2 level Customer Service experience