Remote Overnight Order Exceptions Customer Service

Location: New York

Compensation: Hourly

Staff Reviewed: Mon, Oct 12, 2020

This job expires in 17 days

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

An online merchandise website is in need of a Remote Overnight Order Exceptions Customer Service.

Candidates will be responsible for the following:

  • Monitor and handle daily exceptions with customer orders
  • Offer helpful personable interaction
  • Alert the leadership team to problems and help execute the best solution

Qualifications for this position include:

  • Able to work 10:15 PM - 7:15 AM throughout the week
  • Able to complete four consecutive days of training during the hours of 3:00 PM - 12:00 AM
  • Excellent communication and listening skills
  • Excellent written communication skills
  • Able to provide a suitable home office, including computer and high-speed internet