Job Summary
A healthcare technology company needs applicants for an opening for a Remote Overnight Shift Production Support Analyst in Minneapolis.
Core Responsibilities Include:
- Documenting business impact of system issue
- Developing and communicating effective technical short term workaround
- Triaging, troubleshooting and resolving IT Production Issue tickets
Must meet the following requirements for consideration:
- Will be an overnight shift working from 11:00pmEST-4:00amEST
- Understanding of Software Development Life Cycle and where QA fits in
- Ability to read and understand technical specifications
- 2+ years' experience in Product Support or Development
- Ability to think critically and solve problems