Job Summary
A locksmith and key technology company is searching for a person to fill their position for a Remote Part Time Seasonal Kiosk Customer Support Representative.
Core Responsibilities of this position include:
- Answering incoming customer calls regarding billing issues, product problems, service questions and general client concerns
- Maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
- Working with the management team to stay updated on product knowledge and be informed of any changes in company policies
Qualifications for this position include:
- Proven experience in providing excellent service to customers
- 1+ years experience in a call center environment or a satisfactory equivalent combination of education, training and experience
- Can work at least 20 hours per week
- High School graduate or evidence of having satisfactorily passed a High School Equivalency Program
- Can think fast on your feet
- Love talking to people and can stay calm when customers are not
