Job Summary
A software company is filling a position for a Remote Partner Relations Director.
Individual must be able to fulfill the following responsibilities:
- Collaborate closely with the Sales and Customer Success teams to manage overall portfolio performance
- Build partner relationships with key operations, customer service, marketing, and field leadership
- Set partner account management strategy and direction to ensure programs are in place to support partner growth, engagement, and retention
Qualifications for this position include:
- 5-7 years of experience managing a partner network (reseller and/or referral based) or affiliate business
- Experience working with senior management and other peers on strategy and execution planning
- Strong business acumen as it relates to partner network strategy
- Outstanding interpersonal skills, including strong communication skills, both written and verbal
- Strong customer facing presentation skills and experience with an ability to offer compelling arguments to lead partners down a successful path
- Experience solving customer and partner escalations while providing excellent customer service
