Remote Partner Relations Director

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Wed, Apr 21, 2021

This job expires in: 12 days

Job Category: Account Management

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A software company is filling a position for a Remote Partner Relations Director.

Individual must be able to fulfill the following responsibilities:

  • Collaborate closely with the Sales and Customer Success teams to manage overall portfolio performance
  • Build partner relationships with key operations, customer service, marketing, and field leadership
  • Set partner account management strategy and direction to ensure programs are in place to support partner growth, engagement, and retention

Qualifications for this position include:

  • 5-7 years of experience managing a partner network (reseller and/or referral based) or affiliate business
  • Experience working with senior management and other peers on strategy and execution planning
  • Strong business acumen as it relates to partner network strategy
  • Outstanding interpersonal skills, including strong communication skills, both written and verbal
  • Strong customer facing presentation skills and experience with an ability to offer compelling arguments to lead partners down a successful path
  • Experience solving customer and partner escalations while providing excellent customer service

COMPLETE JOB DESCRIPTION

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