Remote Patient Account Representative 2 in Durham

Location: North Carolina

Compensation: To Be Discussed

Staff Reviewed: Mon, Mar 29, 2021

This job expires in: 11 days

Job Category: Healthcare

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A business services firm needs applicants for an opening for a Remote Patient Account Representative 2 in Durham.

Must be able to:

  • Contact patients by telephone and screen them for state, county and Federal assistance programs
  • Screen patients for eligibility programs on the state and Federal levels
  • Identify all areas of patients’ needs and direct them to the appropriate agency for assistance

Required Skills:

  • High school diploma or equivalent is required
  • Previous customer service/call center experience
  • Proficient PC knowledge and the ability to type 30-40 wpm
  • Ability to effectively work and communicate with coworkers, patients, and outside agencies
  • Ability to present oneself in a courteous and professional manner at all times
  • Ability to stay on task with little or no management supervision

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