Job Summary

A business services firm needs applicants for an opening for a Remote Patient Account Representative 2 in Durham.

Must be able to:

• Contact patients by telephone and screen them for state, county and Federal assistance programs
• Screen patients for eligibility programs on the state and Federal levels
• Identify all areas of patients’ needs and direct them to the appropriate agency for assistance

Required Skills:

• High school diploma or equivalent is required
• Previous customer service/call center experience
• Proficient PC knowledge and the ability to type 30-40 wpm
• Ability to effectively work and communicate with coworkers, patients, and outside agencies
• Ability to present oneself in a courteous and professional manner at all times
• Ability to stay on task with little or no management supervision